Dial 1298 for Ambulance launched its 51st Ambulance in Mumbai & also unveiled its new World’s Best Ambulance Control Room Software The software known as ProQA is the premier Emergency Medical Dispatcher (EMD) software package in the world that has the facility of collecting vital information from the caller, obtaining the patients status, choosing an appropriate Ambulance dispatch level and most importantly in instructing the caller with medically approved protocols to support the victim / patient until the dispatched Ambulance arrive at the incident scene during an emergency medical situation.”
To complement this world’s best Ambulance Control Room technology set up certified by the National Academy of Emergency Medical Dispatch (NAEMD), the 1298 Ambulance Control Room has been equipped with CAD – Computer Aided Dispatch Software which works on RTS – Real time Tracking System of Ambulances using GPS – Global Positioning Systems. Reliable Communication Link between Control Room, Ambulances and Hospital Emergency Rooms are provided using wireless Radio Trunking backed up with CDMA and GSM phones to ensure smooth functioning of the Life Support Ambulance Service.