Ambulance is a Blessing, not a Curse

Total number of people served: 5468482. Total number of pregnant women served: 1754019. Surprised? These numbers are often found to generate astonishment. This is the count of patients that have been successfully attended to by 108, serviced by Ziqitza in about 17 states. With over 1200 ambulances, Ziqitza works on a Public Private Partnership with the Government under the National Health Mission (NHM). Stereotypically however, ambulances have always been associated with negativity. Perhaps, it is due to their earlier inefficacy, when ambulances were mostly considered to be hearses. The situation today fortunately, is quite different. It’s the age of breaking myths and stereotypes and 108 services have been up to the same goal. By providing professional medical care, 108 Emergency Services have created a resonance among the national community about their prompt delivery of emergency medicine.

Today, when one hears the siren of an ambulance, more often than not, panic is witnessed. One feels sorry and afraid. 108 services are trying to build a positive sentiment around emergency healthcare. They are the superheroes who ensure quick transport and facilitate medical care through mobile services, equipped with trained staff and other emergency medical apparatus. 108 Emergency Services is a one stop solution for emergency healthcare. If a person around you requires immediate medical help, pick your phone and call 108 Ambulance Services, and all the care required to ensure that the patient gets necessary medical attention is ensured. 108 Services are a 3 step service. From the caller to the tele-operator and to the Dispatcher, who loops in doctors and the Police, if need be. The Dispatcher also uses GPS system to track the nearest hospital to make certain that quick medical treatment is received by the patient. This accelerates the process, by ensuring that the documentation required for the treatment to progress, is in place. The doctor’s advice also ensures accurate medical examination of the patient’s condition so the equipment required could be taken note of. This in turn, helps the dispatcher send the ambulance with all the requisite medical equipment to the location of the patient. 108 Ambulance Services are also completely free of cost, including the first aid medicine that might be needed for the patient while he’s being transported.

Drop a wish when you hear an ambulance. Pray for the patient, no doubt. Move your car or bike away from the ambulance’s path to make way. But in the back of your mind, know that your wishes are being brought into full force by the 108 Services. The 108 Ambulance service is on the job, day and night saving lives off the roads, from homes, offices and so many other locations. 108 is here to listen to your needs and expects you to help it reach all the people who need immediate medical care. The team is making an effort to let no prayer go unheard and take up every patient’s life as though it were their own. 108 is trying to expand from urban areas to the rural, at the fastest rate possible, since the distance to hospitals from villages is more of a challenge. But challenges are thrown only so that they can be overcome. Ambulance today is a blessing; it’s the only way through which a mobile emergency unit comes to the patient’s rescue, just a call away, with all the apparatus required for the patient’s well-being. The next time you hear an ambulance, be sure to smile and make way. And the next time you see a person in need of emergency, be sure to give 108 a call. Help make the world better.

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The Working Process of 108 Ambulance Services in India

Ambulance services in India have been functional since the 2000’s. More often than not however, emergency healthcare has been in debates for the wrong reasons. As of 2014, 22 million people in Delhi had a mere 152 state-run ambulances. The government has, through Public Private Partnerships and other means, tried to improve various aspects to the existing situation. The lack of frequency, dearth of trained medical practitioners on board and inadequate equipment has seen a steady improvement from over a decade. Since 2005, Ziqitza has strived to make 108 Ambulance services in India synonymous with efficient emergency medicine. Till date, Ziqitza operates with over 1200 ambulances in various parts of the country. Its training programmes that are used to maintain an on board crew, is certified by LIHS. Calls are free of cost as well, for all the regions in the country where 108 services are available.

108 Ambulance Services in India is the most professional ambulance service in the country. Due to its prompt and highly recommended service, 108 successfully delivers emergency medical solutions to around 17 states. The processes and work pattern of 108 Ambulance service in India is known for its quick and professional delivery. These are the steps that Ziqitza’s Professional Ambulance services follows in order to continually provide commendable delivery in the field of emergency healthcare: 

1)Once the patient or any member in close proximity to the patient (in case of emergency situations or otherwise) gives a call to 108, he/she is welcomed by a call taker. The call taker will take quick information and forward the call to the Dispatcher. 

2)The Dispatcher will then note details regarding the location, the kind of emergency and number of people requiring immediate medical attention. The dispatcher then uses GPS technology to locate the nearest ambulance to the patient. The dispatcher will also have a doctor on call to ensure the ambulance with necessary equipment is provided. If and when needed, the dispatcher contacts the Police Station in order to ensure a fast process of documentation required for treatment of the patient. 

3)Ziqitza’s professional ambulance services ensure the speedy process in order to deliver the services that are promised. The ambulance, along with necessary equipment and required medical staff arrives at the mentioned location, in order to serve the patient in need. 

The ambulance is equipped with emergency facilities such as Advance Life Support (ALS), cardiac monitors, oxygen cylinders and other life saving apparatus. The service also includes fully trained staff on board. This ensures that the medical care is provided immediately to the critical state of patient. This service is in partnership with the National Health Mission (NHM) and is completely free of cost, despite its efficacy in transport as well as equipment and medicinal services. The picture below may give a clear idea about the call handling process that goes behind 108. 

This short working process of a 108 call has served millions of patients all over the country, so far. If you find any person in need of emergency medical care, do not hesitate. Without wasting a moment, take charge and dial 108. All necessary medical attention will be taken care of, by us. Every other moment, people die in the country due to lack of emergency medical attention. Be part of the movement and save a life. 

What you need to know about the benefits of 108 ambulance services in Punjab?

1, 39, 430 people die every year in road accidents, most of them being cases of emergency. Emergency health care has a vital role to play in the country, especially when the doctor to patient ratio is 1:1700 (as recorded by the New Indian Express). In the current context, 108 Ambulance services in Punjab have striven to connect medical resources to patients in need, in a well-managed and well equipped manner.

Pre-hospital care is as crucial as the medical treatment, in a scenario where every second can save a life. Before the formation of 108, ambulance services were extremely unreliable and prior to that, non-existent. Since 2005 the National Ambulance Service has changed the face of Indian medical care, thanks to Ziqitza Healthcare Limited and other organizations for providing assistance in being the solution to emergency healthcare.

Ziqitza Healthcare Limited has worked on its promptness since its inception; failing very rarely in providing emergency medical facilities, just a call away. What are the benefits of the 108 number in Punjab?

1.  Quick and prompt: Known for its efficiency and fast-paced delivery, Ziqitza Healthcare Limited has been one of the leading service providers in emergency healthcare. We bear in mind the importance of quick transport in providing medical aid. For emergency situations such as a heart attack, trauma or accident, 108 ambulance service in Punjab, is the solution that will come to your immediate rescue.

2.    Technology and equipment: 108 ambulance services in Punjab are equipped with Advance Life Support (ALS), cardiac monitors and lifesaving equipment, along with oxygen cylinders. Emergency medicines and an efficient crew are among other facilities that act as key differentiators.

3.    Quality care: Although ambulance services have been available since the past few years, a strong lack of trained resource has been felt. 108 ambulances have trained staff on-board to ensure good use of the equipment in place. Rigorously trained drivers are also an advantage.

4.  Emergency management system: Ambulance services in Punjab through Public Private Partnerships (PPP) have provided pre-hospital care to emergency medical cases in rural areas that are farther away from medical facilities. The on-board staff is equipped and trained to act as crisis managers in the field of emergency care.

5.    Never fails to deliver: 108 ambulance service uses the pay-per-use model, wherein one only pays at the end of the transport and for the transport charges alone. Once the call is received, our GPS tracker spots the closest ambulance and sends it to the location, ensuring delivery of emergency healthcare.

Advantages of 108 Ambulances over other Ambulances

The state roads in Punjab are notorious for the number of accidents and deaths coupled with rash driving. A 2015 report claims that on an average, 9 people die every day due to road accidents in Punjab. From July to September 2015 alone, almost 1248 people have lost their lives and more have sustained injuries. With the rate of road accidents only increasing, and keeping in mind the importance of the ‘Golden Hour’, an efficient, top quality Emergency Response Service (ERS) can save many lives.

The 108 ambulance service in Punjab, launched in 2010 as a joint effort by the State government and Ziqitza Healthcare Limited, has steadily improved the quality of emergency ambulance services with their state-of-the art mobile equipment and highly skilled medical personnel.

General ambulances usually feature a stretcher, an assistant and basic medical support to help with the transfer from home or accident spot to hospital. The lack of proper medical care has been cited as one of the leading causes of deaths, despite timely response by ERS units. As such, advanced technology and trained medical attendants have been identified as crucial components to saving lives and improving access to medical care.

The fleet of 108 ambulance services in Punjab comprises of both Advance Life Support (ALS), equipped for cardiac care support, and Basic Life Support (BLS) ambulances with sophisticated features like defibrillators, cardiac monitors and suction machines, among others. The ambulances are also stocked with a variety of emergency medicines and oxygen cylinders.

The 108 Ambulance service core team consists of a driver, a doctor and a paramedic – all specially trained to respond to crisis and handle a range of critical or trauma-related cases such fever heart-attach, assault, animal bite and more. The drivers undergo rigorous training in navigating city traffic in the safest way possible. All qualified doctors and medics stationed in ALS ambulances have at least one year of ICU experience. The response team also maintains a record of all the treatment and drugs administered to the patients, in addition to the time of the accident and emergency call, and hands it over the doctor in-charge at the hospital. General ambulances lack the sophistication and safety of such systemized procedures.

One of the major advantages of the 108 ambulance service in Punjab is that any person in need of emergency help can dial the toll free number 108 and connect to specially trained communication executives who understand the nature of the emergency and can act in a solution-oriented manner immediately. These executives then locate the ambulance nearest to the site, contact the driver and guide them into reaching the site. They are response team is also briefed on the condition of the victim. Often, the doctor or the paramedic stays in touch with the patient or the people around him via phone call while the ambulance is on the way. This also helps them remain calm and avoid panic.

In comparison to this efficient and empathetic approach of 108 Ambulance Service, general ambulances are often disorganized and lack basic background information on the patient. Combined with lack of specific medical equipment, a patient’s life is put at an increased risk. On the other hand, experienced and professional medical technicians of the 108 team are able to provide quality pre-hospital care and improve chances of survival.